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Privacy Policy

What we collect, why we collect it, and what we never do with it.

Last updated: this policy is reviewed whenever our practices change. Please read it together with our Terms & Conditions.

Who we are

This website is operated by Avira Lifecare Global Private Limited, Surat, Gujarat, India. In this policy “we”, “us” and “our” refer to that company.

What we collect

  • Account details — your name, mobile number, e-mail address and the ID of the person who introduced you.
  • Order details — what you bought, the delivery address and contact number, and the payment reference.
  • Identity and bank details — PAN, Aadhaar and bank account information, collected only where required for payouts and statutory compliance.
  • Technical data — IP address, browser type and pages visited, used to keep the site secure and working.

How we use it

We use your information to create and operate your account, process and deliver your orders, calculate and pay what you are owed, meet our legal and tax obligations, answer your questions, and protect the platform against fraud and abuse.

What we never do

We do not sell your personal information. We do not share it with advertisers. We do not send your details to anyone except where it is necessary to deliver your order, process a payment, or comply with a legal requirement.

How we protect it

  • Passwords and transaction PINs are stored only as salted cryptographic hashes. They cannot be read back by anyone, including our own staff.
  • Identity and bank information is restricted by permission and visible only to authorised personnel.
  • Administrative actions on your account are recorded in an audit trail.
  • The site is served over HTTPS.

Cookies

We use a small number of essential cookies to keep you signed in and remember your language choice. We do not use cookies to track you across other websites.

Your rights

You may ask us for a copy of the information we hold about you, ask us to correct anything inaccurate, or ask us to delete your account. Some information must be retained for a statutory period even after an account is closed — tax and payout records, for example. Write to us using the details on our contact page.

Changes

If we change this policy we will publish the updated version on this page.